Privacy Policy
How we handle the information you share with us when you make an enquiry.
Who we are
This website is operated by Metmech Analytical Engineers, #131/7, Block No. 1, 2nd Floor, Balaji Nagar, 1st Street, Ekkattuthangal, Chennai – 600 032, Tamil Nadu, India.
Information we collect
When you send an enquiry, we receive the details you choose to provide: your name, company or institution, email address, phone number, your testing requirement, and any description of your sample or additional message.
We do not ask for sensitive personal information, and you should not include it in your enquiry.
How we use it
We use this information only to respond to your enquiry, discuss your testing requirement, prepare a quotation and carry out any work you ask us to do.
We do not sell your information or use it for unrelated marketing.
Sharing
We do not share your details with others, except where this is needed to carry out the work you have asked for or where the law requires it.
Map
The Contact section shows a map from Google Maps. The map is loaded from Google, which receives the technical information your browser sends when loading it, such as your IP address. Google’s own privacy policy applies to that information.
The WhatsApp button opens a chat with us in WhatsApp, a service of Meta. Messages you send there are handled by WhatsApp under its own privacy policy.
Enquiries sent through the form may be passed to our team as a WhatsApp message through Meta’s WhatsApp Business Platform, which processes them on our behalf to deliver them.
Keeping your information
We keep enquiry details for as long as needed to deal with your enquiry and to maintain our business and testing records.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. To do so, contact us using the details below.
Contact
For any question about this policy or your information, email metmech2005@yahoo.co.in or call 99620 34530.